1. Introduction

At Hijab Fashion Mall, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or place wholesale orders with us. By using our services, you agree to the practices described in this policy.

We operate as a wholesale supplier of Turkish modest wear, serving retailers and boutiques worldwide. Our commitment to data protection ensures that your information remains secure while you conduct business with us.

2. Information We Collect

We collect information that helps us process your orders and improve our services. The types of information we may collect include:

• Business Information: Company name, business address, tax identification number (where applicable)
• Contact Details: Name, email address, phone number, WhatsApp contact
• Order Information: Product selections, quantities, shipping address, order history
• Communication Data: Messages and inquiries sent through our website or WhatsApp
• Technical Data: IP address, browser type, device information, and website usage patterns

3. How We Use Your Information

Your information is used solely for legitimate business purposes related to our wholesale operations:

• Processing and fulfilling your wholesale orders
• Communicating with you about your orders and inquiries
• Providing customer support and assistance
• Managing shipping and delivery arrangements
• Sending important updates about your account or orders
• Improving our website and services
• Complying with legal and regulatory requirements

4. Sharing Your Information

We may share your information with trusted third parties only when necessary to fulfill your orders:

• Shipping Partners: To deliver your orders to your specified address
• Payment Processors: To securely process your payments
• Legal Authorities: When required by law or to protect our rights

All third-party service providers are contractually obligated to protect your information and use it only for the purposes specified.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure socket layer (SSL) encryption for data transmission
• Regular security assessments and updates
• Restricted access to personal information
• Secure storage systems and data protection protocols

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how visitors interact with our site, allowing us to improve functionality and user experience. You may adjust your browser settings to refuse cookies, though this may affect certain website features.

We use cookies for essential functions such as:

• Remembering your cart selections
• Maintaining your session during browsing
• Analyzing website traffic and performance
• Storing language and currency preferences

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order information is typically retained for business record-keeping and to address any potential issues with your orders.

8. Your Rights

As a valued customer, you have certain rights regarding your personal information:

• Access: Request a copy of the information we hold about you
• Correction: Ask us to correct any inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Objection: Object to certain processing activities
• Portability: Request transfer of your data to another service provider

To exercise any of these rights, please contact us through our website contact form.

9. International Data Transfers

As an international wholesale supplier, your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

10. Children's Privacy

Our services are intended for business customers and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, please reach out to us:

• WhatsApp: +90 551 952 24 48
• Contact Form: Available on our website

Our team is available to assist you with any privacy-related concerns.