1. Worldwide Shipping

At Hijab Fashion Mall, we take pride in serving our wholesale partners across the globe. We offer reliable worldwide shipping to over 50 countries through our trusted carrier partners. Our shipping network ensures that your orders reach you safely and efficiently, wherever you are located.

As an international wholesale supplier based in Turkey, we understand the importance of timely and secure delivery for your business. We work exclusively with established international carriers to provide you with the best possible shipping experience.

2. Shipping Arrangements

Shipping arrangements are made on a case-by-case basis, taking into consideration your location, order size, and specific delivery requirements. We coordinate with our carrier partners to find the most suitable shipping solution for each wholesale order.

• We work with multiple international carriers (DHL, FedEx, UPS, and others)
• Shipping methods are selected based on destination and order specifications
• We communicate all shipping details directly with our wholesale partners
• Shipping arrangements are confirmed after order finalization

3. Shipping Costs

Shipping costs vary depending on several factors:

• Destination Country: Distance and shipping zone
• Order Weight & Volume: Package dimensions and total weight
• Shipping Method: Standard, express, or economy options available
• Customs & Duties: Import taxes and fees applicable to your country

Shipping costs are calculated individually for each order. Our team will provide you with a detailed shipping quote before finalizing your order, ensuring full transparency and no surprises.

4. Processing Time

We strive to prepare and ship your orders as quickly as possible:

• Order Processing: 1-3 business days after payment confirmation
• Quality Check: Each item is inspected before packaging
• Packaging: Professional packaging to ensure product safety during transit
• Documentation: All necessary shipping documents are prepared

5. Delivery Times

Estimated delivery times vary by destination:

• Middle East & Gulf Countries: 3-5 business days
• European Countries: 3-7 business days
• North America: 5-7 business days
• Australia & New Zealand: 5-8 business days
• Other International Destinations: 7-10 business days

Note: These are estimated delivery times. Actual delivery may vary due to customs clearance, local holidays, or unforeseen circumstances.

6. Order Tracking

Once your order is shipped, we provide you with a tracking number that allows you to monitor your shipment in real-time. You will receive:

• Carrier name and service type
• Unique tracking number
• Tracking link for real-time updates
• Estimated delivery window

We recommend monitoring your shipment and being available to receive your package when it arrives.

7. Customs & Import Duties

As an international wholesaler shipping worldwide, please be aware that:

• Import duties, taxes, and customs fees are the responsibility of the buyer
• Customs clearance times vary by country and may affect delivery time
• We provide all necessary documentation to facilitate smooth customs clearance
• Please check with your local customs office for applicable fees

8. Damaged or Lost Shipments

In the rare event that your shipment is damaged during transit or lost, we will work with the carrier to resolve the issue. Please note:

• Inspect your package immediately upon delivery
• Document any visible damage with photos
• Report any issues within 7 days of delivery
• We will assist you with the claims process

Please refer to our Refund & Return Policy for more details on damaged items.

9. Shipping to Remote Areas

For shipments to remote or less accessible areas, additional delivery time may be required. Our carriers may use local partners for final delivery in some regions. We will inform you if any special arrangements are needed for your location.

10. Contact for Shipping Inquiries

For any questions regarding shipping or to discuss your specific delivery requirements, please reach out to us:

• WhatsApp: +90 551 952 24 48
• Contact Form: Available on our website

Our team is ready to assist you with personalized shipping arrangements for your wholesale orders.